Remote maintenance
Many challenges in shop creation or customization in onboarding can be dealt with in a quick remote session. Customers with a signed order data processing (ADV) can use this service free of charge:
1: Download and run one-time app for Mac OS or Windows:
(no installation required)
Mac Os: instant-support.zip (please unzip beforehand by double-clicking)
Windows: instant-support.exe
2: Enter the numerical code that we read out to you on the phone and connect. Finished