Remote maintenance

Many challenges in shop creation or customization in onboarding can be dealt with in a quick remote session. Customers with a signed order data processing (ADV) can use this service free of charge:

1: Download and run one-time app for Mac OS or Windows:

(no installation required)

Mac Os: instant-support.zip (please unzip beforehand by double-clicking)

Windows: instant-support.exe

2: Enter the numerical code that we read out to you on the phone and connect. Finished